Spa etiquette and Cancellation policy

Spa Etiquette & Cancellation Policy

Arrival times and deposits
Please arrive 10 minutes prior to your appointment time. This allows you to unwind and relax in our lounge area and time to complete any client information to ensure that your chosen treatment is suitable for you.

During busy periods, we do require a deposit to secure your bookings.

Cancellations

We require at least 24 hrs notice for ALL cancellations.

Gift certificate bookings are considered paid when the booking is made, therefore clients who fail to show for their appointment or give less than 24-hours-notice will forfeit their treatment amount.

Gift cards and vouchers
Gift cards and E-Vouchers should be treated as cash. Lost, stolen or destroyed gift vouchers will not be refunded for cash or replaced.

Gift cards and E-vouchers are non-refundable or redeemable for cash, however can be redeemed for services or products.

Gift Cards and E-Vouchers can only be redeemed at Bella Spazio. Where the cost of the purchase exceeds the available voucher balance, the voucher holder will be required to pay the difference.

Any balance that remains on the voucher after expiry will not be available for use or a refund.

Gift cards and E-Vouchers cannot be used to purchase another gift card or E- Voucher.

Our treatment menu and pricing may change after the purchase of your gift voucher.

Disclosure
If you are pregnant or have any injuries or skin conditions please let us know to ensure your treatment is tailored accordingly.

If you are feeling unwell leading up to or on the day of your appointment, we ask that you please reschedule to protect our staff and other clients during this time.

Spa Attire

We recommend that you arrive in comfortable clothes so that when your treatment is complete, you can leave feeling totally relaxed and at ease.

Pregnancy
If you are pregnant, please share your news with us when you book, as some facials are not recommended whilst pregnant or during the first trimester. We have specific treatments that we can recommend for mums-to-be and can advise on the suitability of our range of facial and body treatments at different stages of your pregnancy.

DMK ENZYME

Level 1:

Level 1 serves as your friendly introduction to DMK Enzyme Therapy. It’s like taking the first steps on your skincare journey. This level focuses on basic exfoliation and hydration, providing a fresh, healthy glow to your skin. Level 1 is the foundation for a promising skincare routine.

Benefits:

Provides a gentle exfoliation.
Improves overall skin texture and tone.
Enhances skin hydration and moisture balance.
Gives the skin a refreshed and radiant appearance.

Common Skin Concerns:

Mild dryness or dehydration.
Dull complexion.
Minor textural irregularities.
General skin maintenance.

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Level 2:

Level 2 is where you advance from skincare novice to a more confident explorer. This level delves deeper into DMK’s treatments, incorporating stronger enzyme masks and specialised products. It’s designed to target specific skin concerns, such as acne or pigmentation, helping you make progress on your skincare goals.

Benefits

Deeper exfoliation compared to Level 1.
Targets specific skin concerns more effectively.
Helps improve skin clarity.
Provides a boost of hydration.

Common Skin Concerns:

Acne and acne-prone skin.
Pigmentation issues.
Slight sun damage.
Uneven skin tone.

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Level 3:

Level 3 represents a strategic approach to your skincare journey. With multiple enzyme masks and a comprehensive skin assessment, it’s akin to crafting a personalised roadmap for your skin’s transformation. Your skin takes centre stage, and Level 3 is the expert conductor orchestrating the process.

Benefits:

Customised treatment for individual skin needs.
Intensive exfoliation and hydration.
Focused approach to specific concerns.
Improved overall skin health and vitality.

Common Skin Concerns:

Moderate to severe acne.
Significant pigmentation concerns.
Visible signs of ageing (fine lines, wrinkles).
Skin in need of significant rejuvenation.

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Level 4:

At Level 4, expect nothing short of a skincare revelation. This is where the true magic happens. It’s not just a treatment; it’s a complete skin renovation. Level 4 is tailored to address complex skin issues head-on, leaving you with skin that feels renewed and rejuvenated. It’s like entrusting your skin to a skincare virtuoso.

Benefits:

The most advanced and intensive treatment.
Comprehensive skin revision.
Dramatic improvement in skin texture, tone, and appearance.
Addresses complex skin issues.

Common Skin Concerns:

Severe acne and scarring.
Deep wrinkles and fine lines.
Severe pigmentation issues.
Skin with challenging and advanced needs.

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RP (Remodelling Procedure) Facial:

RP is a skincare procedure aimed at remodelling the architecture of the skin and addressing dysfunctional processes that can result from ageing and sun damage. This intensive peel treatment is designed to achieve several objectives, including the removal of dead and redundant skin cells and the reconstruction of healthier, more functional skin cells. By doing so, it aims to revise the underlying causes of various skin conditions.

Benefits:

Removes dead and redundant skin cells.
Rebuilds stronger and healthier skin cells.
Addresses signs of ageing.
Suitable for skin affected by acne, pigmentation, sun damage, scarring, and stretch marks.
Restructures the skin from deep within.

Targeted Skin Concerns:

Ageing skin, including fine lines and wrinkles.
Sun damage.
Acne-prone skin.
Pigmentation issues.
Scarring (including acne scars).
Stretch marks.

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IPL REJUVENATION & HAIR REMOVAL

IPL Photo Rejuvenation: Unveil Your Radiance

Our IPL Photo Rejuvenation treatments target a range of skin imperfections and are designed for various areas:

Face, Neck and Décolletage: Renew your facial skin, reducing blemishes, redness, and signs of ageing, to reveal a youthful and radiant complexion.
Full Face: Experience complete facial revitalisation, addressing concerns from forehead to chin, for a radiant and balanced appearance.
Décolletage and Neck: Extend the benefits to your neck area, ensuring a seamless transition of youthful skin.
Nose and Cheeks: Target specific areas like the nose and cheeks to minimise redness, blemishes, and imperfections.
Hands: Rejuvenate your hands, reducing age spots and signs of sun damage, for a more youthful and elegant appearance.
Spot Treatment: Address isolated concerns with spot treatments, targeting specific areas of concern for a focused transformation.

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IPL Hair Removal: Smooth, Hair-Free Confidence

Our IPL Hair Removal treatments offer a convenient and long-lasting solution for unwanted hair, with specialised options for various areas:

Lip and/or Chin: Achieve a smooth, hair-free look for your lip and chin, enhancing your facial appearance.
Underarm: Enjoy the freedom of bare underarms with effective hair removal.
Bikini: Perfect for maintaining a clean bikini line and enhancing your confidence.
G-String: Opt for the G-String treatment for a more extensive bikini area.
Brazilian: For those seeking a completely hair-free bikini area, our Brazilian IPL treatment is an ideal choice.
Half Leg: Say goodbye to the hassle of regular leg shaving with our half-leg IPL hair removal.
Full Leg: Experience the ultimate convenience of full leg hair removal, leaving your legs smooth and hair-free.
Half Arm: Achieve beautifully bare arms with our half-arm IPL treatment.
Back/Chest: For our male clients, the back and chest IPL hair removal provides a smooth and confident appearance.

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ADVANCED FACIAL TREATMENTS

1. Skin Needling: Collagen Stimulation at Its Best

Skin Needling is your path to youthful, radiant skin. This cutting-edge treatment promotes collagen production, minimising fine lines, wrinkles, and acne scars. Experience improved skin texture and firmness as your skin naturally rejuvenates itself.

Benefits of Skin Needling:

Stimulates collagen production
Reduces the appearance of fine lines and wrinkles
Minimises acne scars
Enhances skin texture and firmness

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2. Power Peel & LED Therapy: The Dynamic Duo

Our Power Peel and LED Therapy combination is a dynamic duo for skin renewal. The Power Peel exfoliates, removing dead skin cells to reveal a smoother, brighter complexion. LED therapy further enhances the benefits by promoting collagen production, reducing inflammation, and improving overall skin health.

Benefits of Power Peel & LED Therapy:

Exfoliates and revitalises skin
Reveals a smoother, brighter complexion
Stimulates collagen production
Reduces inflammation and improves skin health

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3.Lunchtime Peels: Quick Refreshment for Busy Lives

In the midst of a busy day, rejuvenate your skin with our Lunchtime Peels. This collection includes the Papaya Peel, Gentle AHA Peel, Pigmentation Peel, and Vitamin A Peel, all of which can be completed in just 30 minutes. With no downtime required, these peels are perfect for a quick skincare pick-me-up during your lunch break.

Benefits of Lunchtime Peels:

Papaya Peel: Brightens and revitalises the skin
Gentle AHA Peel: Improves skin texture and tone
Pigmentation Peel: Targets and reduces pigmentation issues
Vitamin A Peel: Addresses signs of ageing for a more youthful appearance

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Enhance Your Experience with Optional Add-Ons:To enhance your skincare journey, consider enhancing your treatment with our optional “add-on for facials” offerings. These add-ons include neck and décolletage treatments, skin renewal peels, LED light therapy, microdermabrasion, eye infusions, and hydrating sheet masks

RELAXING FACIALS

We invite you to experience a fusion of relaxation and skincare with our formulated treatments. These relaxation treatments will not only provide you with a serene escape for a moment in time, but will also revitalise your skin with long-lasting results. Choose from one of our three treatments below.

Skin Fit Facial: Rejuvenate Body and Soul

The Skin Fit Facial is more than just a treatment; it’s a rejuvenating experience that encompasses your entire being. Its benefits extend beyond skin deep:

Stress Relief: As our skilled therapists pamper your skin, they also soothe your senses, alleviating stress and promoting mental clarity.
Gentle Renewal: Through a gentle yet effective renewal process, your skin undergoes a transformation, leaving you with a visibly refreshed and revitalised look.
Improved Circulation: The facial massage and gentle techniques improve blood circulation, contributing to an overall sense of well-being.
Natural Radiance: The Skin Fit Facial enhances your skin’s natural radiance, making it a perfect choice for those seeking a luminous and youthful complexion.

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Skin Nutrition Facial: Nourish and Hydrate from Within

Indulge in the deep nourishment and hydration offered by our Skin Nutrition Facial. This treatment not only replenishes your skin but also provides numerous benefits:

Intense Hydration: Experience a surge of moisture as our experts apply nourishing ingredients tailored to your skin’s unique needs.
Enhanced Radiance: Your skin’s natural radiance shines through as it becomes deeply hydrated, leading to a luminous and healthy complexion.
Fine Lines and Wrinkle Reduction: The hydrating properties of this facial help diminish the appearance of fine lines, leaving your skin looking smoother and more youthful.
Relaxation and Well-Being: The tranquil atmosphere and nurturing touch of our therapists contribute to a profound sense of relaxation and well-being.

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Ultimate Glow Facial: Opulence for Your Skin and Soul

The Ultimate Glow Facial is the epitome of opulence and rejuvenation, offering a range of remarkable benefits:

Radiant Complexion: Luxuriate in the sensations as our therapists combine expert techniques and premium skincare products to unveil your skin’s inner brilliance.
Deep Relaxation: This facial transcends ordinary relaxation, immersing you in an oasis of tranquillity that eases tension and promotes profound relaxation.
Visible Transformation: Experience a visible transformation as your skin regains its youthful vibrancy, and you leave with a radiant and luminous glow.
Boosted Confidence: The Ultimate Glow Facial not only enhances your skin but also boosts your confidence, leaving you feeling empowered and radiant from within.

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Spa Etiquette & Cancellation Policy

Spa Etiquette & Cancellation Policy

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We don't keep our beauty secrets

DMK ENZYME

IPL REJUVENATION & HAIR REMOVAL

ADVANCED FACIAL TREATMENTS

RELAXING FACIALS

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